Phone 5472 3665

Childcare Centre

At our long day care centre, Castlemaine Childcare Centre, we aim to provide a secure and loving environment.  We deliver a child-centred program of experiences where children can learn, develop and grow with the support and guidance of our highly qualified staff.

Our centre is conveniently located close to the centre of town and is easily accessed by buses and trains.  Our building, which is part of the heritage streetscape, has been extended and renovated over the years to include spacious play areas both indoors and out, with a focus on natural materials throughout.

We have always maintained ratios above required regulations.  We offer separate facilities for each year age group and keep our groups small.

We have excellent staff who are supported to train and update their skills in line with new developments in early childhood education.  Low staff turnover lets children build up stable long-term relationships with their educators.

Families from all backgrounds are welcome and the program includes input from all cultures.

Children with additional needs are included in the program in close consultation with parents.

The centre is licensed by the Department of Education and Early Childhood Development (DEECD) and operates in accordance with the National Law and Regulations, monitored by the Australian Children’s Education and Care Quality Authority (ACECQA).

Centre programs

The centre aims to provide programs that cater to children’s physical, intellectual, social and emotional needs, respects individual differences and offer creative play experiences which are non-sexist and non-racist.

Our programs are based on the National Early Years Learning Framework (EYLF) and the Victorian Early Years Learning and Development Framework (VEYLDF).  Activities and curriculum are planned around individual children’s interests and provide a balanced developmental program.  Every child’s progress is documented in an individual portfolio.

Our Room Leaders and Assistants are allocated time each week to plan and develop programs.  These programs are based on observations of the children and aim to meet individual needs, interests, and developmental stages.  Details and children’s portfolios are displayed in the rooms for parents to read and parental involvement is welcomed.



FAQ: Why do I still need to pay fees when my child does not attend due to Carinya being closed on a public holiday?

This is a standard practice across the sector and is necessary since we still have to pay our staff wages and other operational overheads for public holidays too.

What is the Child Care Rebate (CCR)?

The CCR is government subsidy which covers 50% of out of pocket ECEC expenses for approved services (such as Early Years), up to a maximum amount per child per year, in addition to any other child care assistance. Further information about the CCR can be found on the Department of Human Services website.

What is the Child Care Benefit (CCB)?

The CCB is a means-tested benefit which helps with costs for approved and registered ECEC such as long, family or occasional day care, outside school hour care, vacation care, pre-school and kindergarten. Further information about the CCB can be found on the Department of Human Services website.

How is all works here

Your child’s enrolment paperwork is entered onto Austral CCMS by Carinya.   The software communicates immediately with Centrelink Child Care Management Service (CCMS), matches the Childs Customer Reference Number and the Parents Customer Reference Number and tells us what the Child Care Benefit percentage rate is for that child.

Carinya cannot alter or edit the CCB % rate.  This rate is determined by Centrelink and any questions about rates must be directed to Centrelink

Sometimes the Centrelink CCMS fails to return a Child Care Benefit percentage rate to Austral CCMS when a child first enrols.  When this occurs, Centrelink can take up to 6 weeks to rectify itself.  This is outside of our control.  Any overpayments will be credited to the parents account.

 Why have my fortnightly payment amounts changed?

  • New enrolment – the actual CCB percentage rate has not been confirmed with Centrelink
  • New enrolment – the actual CCB percentage rate has been confirmed with Centrelink and was different to what you reported to us
  • Change in percentage of Child Care Rebate (CCR) (could be an increase or decrease in payment)
  • Change in the payment destination of the Child Care Rebate to the parent and not the service (a change only parents can make with Centrelink)

Carinya has the wrong CCB percentage rate – how can this be fixed?

  • Carinya cannot edit the CCB percentage rate.  This rate is set and administered by Centrelink – you should speak to Centrelink if you think your rate is wrong.
  • If you get written confirmation from Centrelink that your rate has changed we can cancel and resubmit your enrolment data. This could lead to delays in CCB and CCR.
  • When changed rates are applied by Centrelink, your account will be credited or debited accordingly.

What events change the percentage value of my CCB?

  • If families update their combined income estimate/report this could result in a change in CCB and CCR entitlements
  • If another child is added to a service this could result in the change in CCB and CCR entitlements.
  • Government policy can change the total amount administered by the CCB and CCR.

Explanation of the types of entries found on my statement.

Type of entry  Explanation
Fee for ‘child’s name’, dates, amounts of hours EXPECTED This is an expected fee based on the booked hours and is a guide for how much you should expect to be charged.
Fee for ‘child’s name’, dates, amounts of hours ACTUAL This is the actual amount charged based on your child’s attendance.
Actual CCB fee reduction for the week ending (date, always a Sunday) using xx%. Gap remaining for parents to cover is $xx This is the actual CCB benefit reduction and the gap payment the parent is to cover

The CCB rate is calculated by Centrelink and cannot be changed by Carinya.

Enrolment Absences YTD This is the reported absences taken Year to Date.  You will see this on your statement every 3 months or following a fortnight with a reported absence.

Absences are set to zero on the 1st July each year.

CCB percentage rate appear in bold 1st July each year

Families have reported a change in financial circumstances to Centrelink resulting in a change in percentage rate.

Scheduled payment received This is the actual amount we have deducted from your account
Expected CCB This is a percentage value provided to us by Centrelink CCMS which allows us to calculate fees in advance.  Please note that Expected CCB and Actual CCB can change – see notes about what can trigger this change.
ACTUAL CCR This is the amount of CCR paid to the service.

Please note that if CCR is paid directly to the parent you will not see it in the account transactions.

Cancelled transactions This is a correction by the service provider based on signed attendance sheets.  If a transaction is cancelled it will be followed with a new transaction.